EverPet

Terms of Service

Last updated: October 14, 2026Version 2026-10-14Applies to: the EverPet mobile apps and this website

The agreement between you and EverPet: who you are contracting with, what the app is, what it explicitly is not, how subscriptions and the breeder trial work, and what happens to your records when you leave.

1. The agreement

These terms are an agreement between you and Illia Pohorielov, an individual developer based in Italy, trading as EverPet.

By creating an account or using EverPet you accept them. If you don't accept them, don't use the service — and if you already have data with us, you can export it and delete your account at any time.

2. What EverPet is — and is not

EverPet is a record-keeping and reminder tool for pet owners and breeders. It organizes documents you provide, extracts fields from them when you ask it to, and schedules reminders you approve.

The product is mobile-only: there is no web app, no web sign-in and no web dashboard. This website presents information, links to the app stores, and serves the public kennel and litter pages that breeders choose to publish from the app.

EverPet is not a substitute for veterinary care. It does not diagnose, does not give medical advice, and must never be used to decide whether an animal needs treatment. In an emergency, contact a vet.

3. Your account

You must be at least 18 years old to create an account.

You are responsible for keeping access to your account secure, and for the accuracy of what you enter. One account covers both Owner and Breeder Mode; Breeder Mode requires an active Breeder plan or trial.

If you invite family members, you decide what each of them can see, per pet and per category. You remain responsible for what you choose to share.

4. Subscriptions and billing

Subscriptions are purchased inside the app through Apple's App Store or Google Play. Those stores sell the subscription to you and take the payment; we never take a payment on this website and never see your card details. Prices displayed anywhere on this site are indicative — the store offering at the moment of purchase governs.

Subscriptions renew automatically until cancelled. Cancellations, refunds and payment disputes are handled by the store that took the payment, under its own rules.

Upgrading mid-cycle grants the new plan's full monthly AI credit allowance immediately; whatever was left of the previous allowance is replaced rather than added. Downgrading never deletes data: items over the new plan's limits are locked and restore on upgrade.

5. The Breeder trial

The Breeder trial is a store offer, not ours: its length, whether a payment method is required up front, and the automatic conversion to a paid plan are all set and enforced by the App Store or Google Play, and you cancel it there. At the time of writing the offer runs for 7 days.

What we control is what the trial grants: no AI credits. The first monthly allowance lands when the trial converts to a paid plan. The trial is not a way to evaluate AI parsing.

6. AI credits

Parsing a document costs credits; uploading and storing documents is always free. A parse currently costs 5 credits.

Credits come from two places. Your plan grants a monthly allowance — 25 on Starter, 100 on Pro, 150 on Breeder, none on Free — which does not roll over: each new grant replaces whatever is left. Separately, verifying your email once gives you a one-time bonus of 10 credits, which does not expire while your account lives. Parses spend the monthly allowance first.

Credits are not cash and are not refundable in money. There is no way to buy additional credits at any tier — a plan upgrade is the only path. The app shows a warning when your balance runs low, but we send no email or push about it. If a parse fails, the credit charge is returned to your balance automatically.

7. Your content

Your documents, records and notes remain yours. You grant us only the permissions needed to store, display and process them so the service can function — including sending a document to our AI provider when you choose to parse it.

You confirm you have the right to upload what you upload. We do not use your documents to train models, and neither does our AI provider, though it may retain them briefly for abuse monitoring as described in the Privacy Policy.

Privacy Policy →

8. Acceptable use

Don't use the service to break the law, to misrepresent an animal's health or provenance to a buyer, to upload another person's data without a basis for it, or to attempt to disrupt or reverse-engineer the service. Public breeder pages must not be used for content unrelated to the kennel.

9. Transfers between owners

A transfer moves the pet's record to the receiving owner, who must be signed into the app and must actively claim the pack. Once claimed, the record belongs to them and remains with them even if you later delete your account. If the receiver is over their plan's pet limit, the arriving pet is locked until they upgrade — locked, not lost.

Sending a transfer does not create any obligation between us and the buyer beyond providing the service.

10. Availability

The service is online-first and we do not guarantee uninterrupted availability.

Reminders are delivered by push notification. If push is unavailable on your device, or registration fails, the app schedules local notifications instead so reminders still fire. No reminder system can be guaranteed to deliver, and you should not rely on it as the sole safeguard for critical medication.

11. Ending the agreement

You can stop at any time: export your data, then delete the account. Deletion runs a grace period, shows you the purge date, and then permanently deletes your records and files — except the anonymized billing and audit records described in the Privacy Policy, and anything you transferred to another owner.

We may suspend or close an account that breaches these terms, and will tell you why where we lawfully can.

12. Liability

The service is provided as-is. To the extent permitted by law, we are not liable for indirect or consequential loss, for decisions taken on the basis of extracted data you approved, or for veterinary outcomes. Nothing here limits liability that cannot lawfully be limited — including liability for death or personal injury caused by negligence, or for fraud.

13. Governing law

These terms are governed by the laws of Italy, and the courts of Italy have jurisdiction.

If you are a consumer in the European Union or the United Kingdom, this does not take away the protection of the mandatory consumer law of the country you live in, and you may bring proceedings there.

14. Apple and Google

These terms are between you and us. Apple and Google are not parties to them and are not responsible for the app or its content.

On iOS, Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your licence to use the app on an Apple device is the one described in Apple's standard End User Licence Agreement, as varied by these terms. Apple has no obligation to provide support or maintenance for the app, and any claim that the app fails to conform to a warranty is directed to us, not to Apple.

Your use of each store is also subject to that store's own terms.

15. Changes to these terms

If we change something material, we will say what changed and give reasonable notice in the app. Continuing to use the service after that means you accept the updated terms.

16. Contact

Questions about these terms: everpet.info@gmail.com, the in-app Feedback screen, or the form on our Contact page.

Contact page →