Contact
We're here.
Two routes, depending on whether you already have the app. Both reach a person.
FASTEST · IF YOU HAVE THE APP
The in-app Feedback screen
Staff reply there directly, with status updates by email. Because you're signed in, we can see which pet or document you mean without a back-and-forth.
IF YOU DON'T HAVE THE APP YET
Ask before you install
Pre-sale questions, breeder questions, "does it do X" questions. Write here and we'll answer.
Partnerships and business
Clinics, breeder associations, insurers and anyone who wants to work with us: use the same form and pick "Partnership or business". It reaches the founder directly, and it helps to say in the first line who you are and what you have in mind.
Your question may already be answered.
Most of them are, including the ones where the answer is "no."